FAQs
If you don't see an answer below, please contact us at the bottom of the page.
Shipping & Delivery
Where do you currently ship to?
We only ship in Washington state, but check back to see what future states make the list!
When can I expect my online order?
Orders are shipped from our warehouse within 5-7 business days from the date of the online order being placed. Generally, we ship orders every Tuesday and Thursday; but subject to change. If you live in the greater Seattle area and prefer picking them up and meeting the founder(s) then please contact info@saanj-winery.com to coordinate.
My order was never delivered or it has been delayed - who can I contact?
Please reach out to info@saanj-winery.com and we will help troubleshoot ASAP.
Can I change my delivery address after placing my order?
Yes, reach out to info@saanj-winery.com within 24 hours from placing your order and as long as the new address is in Washington state, then the adjustment can be made.
Do you offer any free shipping?
Yes, online orders that are above $180 will qualify for free shipping.
Do I need to be home to sign for the package?
Yes, you must be 21+, present your ID to UPS (our preferred carrier), and be present to receive your shipment. If you are not present, then UPS will do 3 more attempts, and after the 3rd attempt the package will be returned to Saanj Winery.
How do I track my order?
Once you have checked out and made the purchase, then you will receive a tracking number from UPS - this will be the number you may use to track your package. If there are any issues, please reach out to info@saanj-winery.com
Do you accept returns?
Unfortunately, due to wine shipping laws and regulations we cannot accept a return of your wine. However, if your package is damaged while in transit, then please reach out to info@saanj-winery.com
Now that I have Pre-Ordered my wines when can I expect delivery?
Thank you for Pre-Ordering your wine! You have two options to get your wine in your hands. The first option is come to the Launch Party on June 29th, 2024 (click here) and enjoy some food, music, and entertainment as you pickup your wines. The second option is to wait until July 1st where we will begin processing your order. As soon as we have your order processed, then you will receive the tracking number for your wines.
Artwork Questions
How did you come up with artwork on your label?
Saanj Winery worked with a local artist that captured cultural elements from the founders’ background and the personality of the brand. In molding these elements together, Saanj Winery was able to display the art concepts to the label and provide a vibrant, urban, and diverse display that is not found on other labels.
What does the artwork on the label mean?
Founders, Kye and Shahron, have always believed that diverse cultures are what brings us together and connects people from various backgrounds. Kye and Shahron also want to leverage wine as a medium to highlight their cultures and representation of the new-age “American”.
How can I find out more info about the artist?
Kye and Shahron’s dedication to the arts and highlighting individuals within the industry is displayed on the back of the label for each wine the artist had worked on. Make sure to turn the bottle around to see the name of the artist!
Storing Wine & Serving it Up
How do I drink your wine?
For our Whites (including Rosés) we recommend chilling them in the fridge for 2 - 3 hours prior to poppin it. For Reds you can chill those in the fridge for 30 mins to get a lite chill, otherwise these can be served room temp. For either Reds or Whites we recommend letting it air (without the cork) out for 5 mins before enjoying it. Trust us, it won’t be too long before you can drink it, so in the meantime enjoy the artwork!
Should I leave my wine out in the sun?
No, just like everyone doesn’t like warm temperature beer or cocktail; warm temperature wine isn’t going to be tasting right. You need this wine to come in correct.
After I have uncorked the wine, how long can it stay in the fridge to drink again?
Great question! Typically for white wines (including Rosés) they can be stored in the fridge for up to 2 days - just flip the cork the other way and stuff that bad boy back in the top of the bottle. For Reds, these will be good to drink for up to 3 days after uncorked - but don’t put those in the fridge!
Should I drink wine in a glass? What if I only have plastic cups?
If you only have plastic cups then you gotta swing by Ikea or Home Goods to snag some glassware, homie. BUT, we get it, not everyone's stocked up on wine glasses for a party. In those situations, go ahead and embrace the plastic cups, red solo cups, or just sip straight from the bottle (responsibly!). It's all about enjoying our wines your way! Snap a few pics and share your unique experience with us at info@saanj-winery.com and we might feature you on our IG!
What can I pair with your wines?
Our wines are meant to pair with YOUR vibe, this can be food at home, solo chill nights with LoFi music, or netflixing and chilling. Our motto at Saanj Winery is “Wines to fit your vibe” - take a pic of how you're vibing with our wines and what lifestyle you’re in, and you could be featured on our IG! Send it over to info@saanj-winery.com
Any more questions?
Use the contact form or email us at info@saanj-winery.com